Senior systems administrator with diverse experience maintaining servers, network infrastructure, and training new employees. Designed and implemented personalized training scenarios to guide new hires through common troubleshooting challenges. Advanced from NOC assistant to senior systems administrator in under two years.
- Dedicated learner; utilizes all available resources to continuously build on existing knowledge and expand skill sets
- Diligent and detail-oriented; ensures thoroughness and quality
- Proactive problem solver; anticipates issues and implements preventive measure
- Experienced in both team-wide and one-on-one mentoring
- Flourishes in both team-oriented and self-directed environments
- Strong written and spoken communication skills
- Designing and preparing technical documentation and training materials